Looking for a dentist in Burnaby? We're accepting new patients! Learn more about our clinic and what you can expect during your first visit.
Your First Visit
Please arrive about 10 minutes early so that you have enough time to fill out a New Patient form*.
Your dentist will start by reviewing your medical and dental history and performing a dental exam. Your exam will include an examination of your gums, teeth, bite, and jaw, as well as an oral cancer screening and any X-rays that are required.
Your dentist will create a long-term dental treatment plan for you based on your medical history and examination. In addition, your dentist will answer any questions you have about your dental health and treatment options.
*Any form submitted by email must be encrypted, to ensure it is secure. By submitting an unencrypted email form, you are consenting to an unsecured email. Alternatively, please print off the form, complete it, and bring it to our office.
Read the FAQs to learn more about what to expect at HighGate Dental Clinic.
- What features does your clinic offer?
Our clinic offers a number of features, including:
- Convenient Locations
- Free On-site Parking
- Quick Check-up Appointments
- Service in English, Farsi, Punjabi, Korean and Serbian
- Multiple Appointment Bookings for Families
- How can I book an appointment?
To book an appointment at HighGate Dental Clinic, please contact our office during our regular business hours.
- How do I cancel or reschedule an appointment?
To cancel or reschedule an appointment, please call us. Please let us know about any change of plans as soon as you can, so we can offer the space in our schedule to another patient.
- Do you offer appointment reminders?
In the days before your appointment, you will receive automated phone, text or email appointment reminders from us. If you need to cancel or reschedule an appointment, please call us as soon as possible to let us know.
- Do you provide services in any languages other than English?
Yes, our office can provide dental services in Farsi, Punjabi, Korean and Serbian.
Please advise us when booking your appointment if you have a language preference.
- Does your clinic have on-site parking?
Yes, we have free on-site parking available for all our patients. We are also easily accessible by public transit.
Insurance & Payment Options
At HighGate Dental Clinic, we'll guide you through our payment and insurance claim options so you can focus on achieving your dental health goals.
We can direct bill your insurance company and our administrative team is happy to assist you in understanding your insurance plan better.
The full treatment cost must be paid at the time of your appointment. We accept payment by cash, debit and most major credit cards.
Support for Anxious Patients
Anxiety or fear around dental appointments is very common and it can prevent people from getting the dental care they need.
If this sounds like you, don't fret. We can work with you to tailor care to your needs.
The team at HighGate Dental Clinic has various practices in place, including dental sedation, to help you relax during your appointments.